Commercial Lead

  • Do you have a successful track record of securing and growing trading/commercial income, working with a variety of customers and partners, with proven ability to generate six figure sums?
  • Do you have experience of developing commercial partnerships and developing funding proposals?
  • Are you excited by the opportunity to support on the development of new innovative income/revenue streams for a social enterprise?

If the answers to these questions are yes, we would love to hear from you!

About us

The Humanitarian Leadership Academy (HLA) is a global learning initiative with a mission to enable people to prepare for and respond to crises in their own countries. Sitting within Save The Children as a specialist social enterprise unit, the HLA provides quality learning opportunities to support individuals and organisations, ultimately supporting the humanitarian sector to adapt and become more locally-led. Our learning initiatives are reaching over 450,000 individuals across 190 countries and one million on social media, creating sustainable and transformative impact to local communities across the world.

As part of an exciting new 2022-2025 strategy, HLA is looking to grow its commercial arm, the HLA Enterprise (HLA E).  The HLA E operates trading activities and sells high quality online learning products and consultancy services to individuals and organisations in the humanitarian and development sector.

The Role

As the Commercial Lead your focus will be to lead and manage commercial activity for the HLA-E (commercial arm), selling existing products and services from HLA’s innovative learning offering to individuals and organisations in the humanitarian and development sectors, as well as those involved in social impact.

‘Kaya’ is the cornerstone of HLA’s commercial arm – it is a unique and unrivalled digital learning platform upskilling and empowering the next generation of humanitarians. We are now looking to broaden our audiences globally and create new products and services that enable us to generate sustainable revenue to support the growth of Kaya and the HLA.

The platform is delivering learning to the places that need it most, and we are now looking for an exceptional commercial lead to support in unleashing the potential of Kaya as a Marketplace platform and support our vision of a world where everyone has the capabilities to handle crises, ultimately saving lives.

As the Commerical Lead, you will lead on the delivery of the business development and go to market strategies for HLA E, managing the acquisition for all new, and renewals of existing, HLA trading arm partners. This involves identifying clients, working with HLA teams to create awareness of our products and services with those identified, converting enquiries, upscaling existing partners, and building the portfolio of new partners for Kaya and Hpass products.

Working collaboratively with colleagues from across the HLA team you will identify, develop and nurture current and new client relationships to enable the successful growth and sustainability of HLA’s work. The focus will be to increase trading income, and support in the development of new innovative income streams.

Key Accountabilities

The Commercial Lead’s key duties are to:

  • Lead in the delivery of the new HLA E business development and sales strategy
  • Support in the development of a new go to market strategy to diversify and grow HLA E’s commercial revenue in-line with new product lines
  • Secure income from the sale of existing products (Kaya Portals, Hpass) and services (consultancies) to generate revenue
  • Oversee HLA E’s business development prospecting and pipeline activity, ensuring we have identified the right mix of customers to meet our trading income targets
  • Proactively seek out new funding partners in line with the new implementation of a Go-To-Market Strategy for the HLA’s platforms, products and services, as well as securing new opportunities to raise unrestricted income
  • Identify and lead on the development of new opportunities for HLA E, including in the e-learning market for HLA’s learning solutions, products and services
  • Successfully managing and enhancing the customer journey to increase conversion and support in the management of key performance metrics (income, profitability, pipeline value, cost per acquisition, conversion rate, return on investment, lifetime value)
  • Work closely with colleagues within HLA E to identify, build and manage relationships with potential customers and partners, specifically comms & marketing, platforms and products, learning and programmes, and global community partnerships
  • Working closely with the Global community team on creating awareness and engagement with our key target audiences and global partners via communication channels (social media, events, campaigns etc)
  • Explore and identify innovative funding mechanisms that allow donors to fund as part of a mutually beneficial arrangement for both the HLA and the donor e.g. Social Investment
  • Identify and pursue new opportunities in both known as well as new markets with colleagues from across the team both at a regional level, across priority thematic areas (e.g. climate) as well as affiliates and delivery partners

Person Profile


  • Strong demonstrable experience of securing and growing trading income for an impact driven organisation globally, working with a variety of customers and partners, with proven ability to generate six figure sums (£500k +).
  • Experience of developing commercial partnerships as well as developing funding proposals and budgets for consultancies
  • Experience presenting information to varied audiences, including formal presentations, chairing meetings and pitching ideas
  • Experience of prospecting and managing pipeline activities, with skills in data-led decision making
  • Experience of working with legal agreements contracts and internal processes and procedures


  • Ability to develop partnerships from scratch and develop positive impact relationships that lead to sustainable income
  • Flexibility and adaptability with the ability to prioritise and reprioritise as new opportunities and challenges arise: willing and able to take the initiative


  • Effective in Influencing, negotiation and lobbying skills as well as strong presentation and communication skills – able to articulate a value proposition idea clearly and concisely via various communication mechanisms and face to face.
  • Strong financial acumen with experience of managing performance metrics (cost per acquisition, ROI, conversion rates), to increase the profitability of products and services and analysing data to inform HLA’s offer portfolio
  • An understanding of the charity/ social enterprise/development and/or humanitarian funding environment
  • Solutions focused: an innovator and natural problem solver, but willing to ask for support when required
  • A demonstrable commitment to the principles of diversity and inclusion and their practical application and integration in the work environment
  • A commitment to Save the Children UK’s aims and core values of accountability, ambition, collaboration, creativity, and integrity

Please note we will be reviewing applications on a rolling basis and interviews will be scheduled as applications are received. Please apply as soon as possible to avoid disappointment.

This role can be based internationally outside the UK provided it is in a country with an SC office from which you would be able to and have the right to work – the salary will be based on local pay structures if not based in the UK.

Remote Working

The majority of SCUK employees are currently working remotely within the UK in line with UK Government guidance. Commencing July 2021 we will transition to flexible and hybrid ways of working (i.e. a mixture of remote/home and office-based working) as social distancing restrictions ease. We are happy to discuss flexible working options at interview.

Read the full job description (PDF)

How to apply

You can apply via Save the Children UK website

Applications will be reviewed on a rolling basis


Location: Farringdon, London (This position can be based outside the UK provided it is in a country with a Save the Children office from which you would be able to work)

Contract type: Permanent, Full time (flexible working options available)

Salary: £39,100 – £46,000

Applications will be reviewed on a rolling basis

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