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HLA Commercial Lead (6 month contract)


  • Location: Farringdon, London/Home-based
  • Contract type: Fixed term - 6 months
  • Salary: £39,100 to £46,000
  • Closing date: 8th June 2023
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HLA Commercial Lead (6 months)

We have an exciting opportunity for an influential individual with experience of securing and growing trading income to join us as our Commercial Lead in our Humanitarian Leadership Academy (HLA).

This role will sit within the Humanitarian Leadership Academy (HLA) – a global learning initiative with a mission to enable people to prepare for and respond to crises in their own countries. Sitting within Save The Children as a specialist social enterprise unit, the HLA provides quality learning opportunities to support individuals and organisations, ultimately supporting the humanitarian sector to adapt and become more locally-led. Our learning initiatives are reaching over 680,000 individuals across 195 countries and 1.2 million on social media, creating sustainable and transformative impact to local communities across the world.

As part of an exciting new strategy, HLA is looking to grow its commercial arm, the HLA Enterprise (HLA E).  The HLA E operates trading activities including established high quality online learning products & consultancy services for the humanitarian and development sector and the launch of our new event series & digital community, the Humanitarian Xchange.

 ‘Kaya’ is a unique and unrivalled digital learning platform upskilling and empowering the next generation of humanitarians. In addition to the free learning opportunities it offers to individuals, Kaya offers a range of solutions to help organisations curate, create and share their own high-quality learning.  Kaya produces its own content as well partnering with 65 contributors to offer 500+ courses in multiple languages on the platform. Of the top 10 countries accessing Kaya, eight of those are classified as being in crisis. The model has a proven track record of enabling learning for the humanitarian sector, with 680,000 users in 195 countries and we are now looking to broaden our audiences globally and create new products and services that enable us to generate sustainable revenue to support the growth of Kaya and the HLA.

The Humanitarian Xchange events & digital community will convene the humanitarian sector globally through in person & virtual hybrid engagement, launching in February ‘24, and we are now looking for an exceptional Commercial Lead to support in unleashing the potential of Kaya as a Marketplace platform, help launch the Xchange and support our vision of a world where everyone has the capabilities to handle crises, ultimately saving lives.

About the role

As the Commercial Lead you will lead and manage commercial activity for the HLA-E (trading arm), selling both existing and new products & services from HLA’s innovative learning offering and the Xchange to organisations in the corporate, humanitarian and development sectors, as well as those involved in social impact.

You will lead on the delivery of the business development and go to market strategies for HLA E, managing the acquisition for all new, and renewals of existing, HLA trading arm partners. This involves identifying clients, working with HLA teams to create awareness of our products and services with those identified, converting enquiries, upscaling existing partners, and building the portfolio of new partners.

Working collaboratively with colleagues from across the HLA team you will identify, develop and nurture current and new client relationships to enable the successful growth and sustainability of HLA’s work. The focus will be to increase trading income, and support in the development of new innovative income streams.

In this role, you will: 

  • Lead in the delivery of the new HLA E business development and sales strategy 
  • Support in the development of a new go to market strategy to diversify and grow HLA E’s commercial revenue in-line with new product lines
  • Secure income from the sale of existing and new products and services to generate a revenue of approximately £325,000 in 2023
  • Oversee HLA E’s business development prospecting and pipeline activity, ensuring we have identified the right mix of customers to meet our trading income targets
  • Proactively seek out new funding partners in line with the new implementation of a Go-To-Market Strategy for the HLA’s platforms, products and services, as well as securing new opportunities to raise unrestricted income 
  • Identify new opportunities in the market for HLA’s learning solutions, products and services
  • Successfully managing and enhancing the customer journey to increase conversion and support in the management of key performance metrics (income, profitability, pipeline value, cost per acquisition, conversion rate, return on investment, lifetime value) 
  • Work closely with colleagues within HLA E to identify, build and manage relationships with potential customers and partners, specifically comms & marketing, platforms and products, learning and programmes, and global community partnerships
  • Working closely with the Global community team (inc comms & marketing & partnerships) on creating awareness and engagement with our key target audiences and global partners via communication channels (social media, events, campaigns etc)
  • Explore and identify innovative funding mechanisms that allow donors to fund as part of a mutually beneficial arrangement for both the HLA and the donor e.g. Social Investment

About you

To be successful, it is important that you have:

  • Strong demonstrable experience of securing and growing trading income for an impact driven organisation globally, working with a variety of customers and partners, with proven ability to generate six figure sums (£500k + annually).
  • Ability to develop partnerships from scratch and develop positive impact relationships that lead to sustainable income
  • Experience of developing commercial partnerships as well as developing funding proposals and budgets for consultancies
  • Experience of presenting information to varied audiences with strong representational and communication skills, able to articulate a value proposition idea clearly and concisely via various communication mechanisms and face to face.
  • Experience of prospecting and managing pipeline activities, with skills in data-led decision making
  • Strong financial acumen with experience of managing performance metrics (cost per acquisition, ROI, conversion rates), to increase the profitability of products and services and analysing data to inform HLA’s offer portfolio
  • Commitment to Save the Children’s vision, mission and values.

To learn more about the position, please review the Job Description in the attached Documents.

What we offer you:

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

  • We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
  • We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.

Closing date: 08/06/23

Please note:

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

Remote First – The majority of our roles can be performed remotely, however you may work from the office as often as you wish. Whilst you will be predominantly  working from home,  we may at times require you to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  Note: This will be agreed with your Line Manager and team. This is intended to be time spent on collaborating with colleagues and relationship building. 

On-site – There are certain roles that cannot be performed remotely and so your role will be based in an office location and you may occasionally be able to work from home.

Flexible Working – We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be “Free to Be Me”. We are not looking for just one type of person – we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences – of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability – help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

To see our full statement please visit this link: https://jobs.savethechildren.org.uk/our-policies/diversity/

Salary Structure: 

Save the Children is committed to paying staff in a fair and equitable way and will benchmark all salary offers in line with the pay of existing staff. To see our full offer please visit this linkhttps://jobs.savethechildren.org.uk/what-we-offer/

Interview Expenses: 

Candidates should note that unfortunately it is not our policy to reimburse expenses accrued when attending interviews at Save the Children UK unless you are requested to attend an interview in an alternative location to where the role is based.

Pre-employment Checks:

Any Employment with Save the Children UK will be subject to the following checks prior to your start date:

  • a satisfactory police record check to include a Disclosure and Barring Service (DBS) check and/or an International Criminal Record Check (If applicable)
  • receipt of satisfactory references
  • proof of eligibility to work in the national location for this role

If you have any questions, we have an FAQ section here. For anything else you can email us on: careers@savethechildren.org.

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