LMS Support Specialist (London, UK)


We’re looking for a hands-on individual who is solutions focused and has LMS admin experience (preferably Moodle or Totara Learn) to support in all aspects of maintaining, troubleshooting and improving the Academy’s core platform, Kaya. You will learn the platform inside out, and work with a number of internal and external stakeholders to ensure Kaya provides high-quality, relevant, accessible and engaging learning opportunities to the sector, to help fulfil the Academy’s charitable mission.

The Role

As LMS Support Specialist, you will:

· Upload new content to the platform, and ensure the consistency and quality of existing content in the course catalogue.

· Support both Academy staff/consultants and end-users by providing swift resolution to technical issues, queries and administrative requests.

· Work closely with and provide support to the Platform Manager as required, particularly with the testing of new developments and the delivery of projects, to ensure Kaya remains a robust, innovative and ultimately sector-leading learning platform.

The Person

To be successful, you will have experience in administration of a Learning Management System (LMS) – preferably Moodle and/or Totara Learn – and familiarity with a range of online/blended learning methodologies, standards and formats that can be set up, managed and maintained using an LMS. You will also have experience in a training or support environment, developing materials and delivering training and support to LMS admins and/or end-users. Ultimately, you will have a high level of digital literacy and the ability to quickly adopt new technological tools and approaches.

Read the full job description

How to apply

You can apply via Save the Children UK website

Closing date: 14 July 2019 


Location: Farringdon, London, UK

Contract type: Fixed term contract, full time

Contract duration: 12 months

Salary: £27,000 – £30 000

Closing date:

14 July 2019

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