Role purpose  

The Head of Research and Evidence will head up the research and evidence function of the HLA which is responsible for demonstrating the impact of best practice to influence change in the sector/ partner organisations and to enable the HLA to strongly influence and support the localisation agenda.

You will be responsible for positioning the HLA as the thought leader in humanitarian learning, using robust evidence and research to shift policy and practice across the sector. You will provide key understanding of emerging and future trends within the sector from a capacity strengthening & learning perspective and provide strategic direction of the HLA’s resulting focus. 

Internally, the role will strengthen our impact and evidence work at portfolio level, through systems strengthening and strategic technical support. You will drive change in our data management and the team’s culture and practice in relation to the role is accountable for understanding and improving the HLA’s results for learners and partners and overall impact of the team’s work.

Key areas of accountability

As a line manager overseeing research and evidence

• Be a leading external voice in the humanitarian sector articulating the latest thinking and developing research and evidence that pushes new boundaries of knowledge and best practice.
• Be accountable for identifying and delivering research products and lead the development of the Impact and Evidence strategy that enables the HLA to evolve its response to humanitarian needs and developments in the capacity strengthening ecosystem.
• Be responsible for strengthening and expanding the HLA’s reputation as a thought leader and influencer with global stakeholders, ensuring this is grounded on an effective approach to tracking and communicating the impact the team are achieving within the humanitarian and international development sector.
• Be responsible for fostering an improved understanding of and support for the use of evidence within HLA and the wider Save the Children movement, through advice, guidance, support, demonstration, and promotion of learning and ensure clear communications strategy for this.
• Develop and manage strategic research and evidence partnerships and strengthening existing networks.
• Be accountable for a robust and embedded data management platform and information systems to monitor and track internal insights, understand and learn from the impact of our work against our strategy.

As a member of the HLA’s Management Team

• Represent the Academy in public forums and contribute through wider thought leadership on strategic areas of this body of work, to include but not limited to advocating for the professionalisation of learning in the sector.
• Lead and manage a team of people and be accountable for supporting the development of skills and knowledge across the team and continue to embed a team culture and develop strong ways of working across the new team

Experience and skills   

• Substantial experience in delivering Research and Monitoring, Evaluation, Accountability and Learning projects within humanitarian, international development and/or learning sector.
• Strong evidenced complex project management experience including cross organisational or multi-stakeholder projects ensuring that targets are met within the timeframe and budget set
• Significant experience in a senior managerial position with experience of positive team management and of building a team
• Strong leadership and collaborative skills with a proven ability to work with colleagues to understand stakeholder needs, inspire others to support and deliver strategic tasks and secure cross-team engagement for delivery.
• Strong analytical skills and an understanding of a range of methods for rigorous and ethical research, monitoring and evaluation. Experience of quantitative methods is an advantage.
• Experience of working on MEAL systems, policies, procedures and/ or tools beyond individual projects (e.g. at country/ regional/ organisational level).
• Commitment to Save the Children’s vision, mission and values.

Role purpose  

As the Research, Evidence and MEAL Advisor you will support the HLA to ensure its learning solutions, products, approaches and methodologies are of the highest quality and underpinned by robust evidence, impact and research systems.  Through this role you will contribute to ensuring that the team’s learning solutions and approaches are able to meet the known or anticipated learning needs of individuals, organisations and the sector in the future.

Key areas of accountability

• Ensure REMEAL plans, frameworks and systems are in place and operational in all regions as per HLA REMEAL strategy.
• Manage and coordinate on high-value external consultancies delivered by the REMEAL team to improve HLA’s understanding of impact as well as research supporting decision making
• Responsible for the design, development and support the Regional Programme Officers in implementing the monitoring, tracking, accountability and reporting systems, tools and templates for the learning solutions and products functions, and for HLA strategic areas
• Advise and support in the design and collection of quantitative and qualitative data collection
• Provision of relevant data and information to support the development of compelling communications to advocate for humanitarian capacity building and to market learning programmes drawing on qualitative and quantitative data gathered
• To conduct/manage discrete research and MEAL projects for the team as and when required as well as design, commission and manage research and MEAL projects for external clients
• Develop metrics for measuring the success of learning solutions and propose changes based on results and develop mechanisms to demonstrate that all our learning design and delivery is backed by high quality evidence, that includes monitoring data as well as robust evaluations

Experience and skills   

• Experience of conducting research and evaluations on programme impact – ideally of social change, capacity building or learning programmes
• Experience of working with and developing indicators and monitoring tools
• Strong project management skills; well organised, able to juggle multiple priorities and deliver to deadlines
• Experience of designing and implementing new policies, processes or procedures in a team which improve the way the team functions
• Strong written, visual and verbal communication skills with experience of supporting creation of marketing and communications materials, research related products and visuals for different audiences
• Exceptionally high standards of customer service with proven experience of delivering highly professional services to stakeholders
• Commitment to Save the Children’s vision, mission and values.

Role purpose  

The HLA’s learning platforms reach over 650k individual learners, with over 50 partners utilising an existing product. Individual learners benefit from hundreds of free, online and blended courses, while the existing products provide a low-cost but highly flexible and adaptable learning management system (LMS) to partner organisations.

As the Learning Platforms Support Officer you will support in all aspects of maintaining, troubleshooting and improving the HLA’s learning platforms (Kaya and HPass); working with a number of internal and external stakeholders to ensure that they provide high-quality, relevant, accessible and engaging learning opportunities for the sector, to help fulfil the HLA’s mission.  

Key areas of accountability

• Monitor and respond to the support inboxes, providing first-line technical support to Kaya and HPass (and future) platform users, partners, and products.
• Provide support and guidance to HLA colleagues, including resolving technical issues, answering queries, and responding to data requests to fulfil monitoring and reporting requirements.
• Develop an understanding of common platform issues/trends by collecting and monitoring user feedback, working with the wider Platforms team to develop and test appropriate solutions.
• Work with the team to complete first line testing of new platform developments and fixes, ensuring that the relevant testing processes are followed and documented.
• Support the specialists to ensure that we have the appropriate training, guidance and support materials in place to allow partners and colleagues fulfil their administrative roles
• Perform first line quality assurance checks and provide feedback to partners ensuring that all new courses meet the required quality standards prior to their publication. General platform maintenance and updating site copy, including announcements, FAQs and help strings.
• Support with the development of the Kaya Partner community including collating monthly newsletter content

Experience and skills   

• Experience providing first-line technical support to end-users, partners and/or colleagues.
• Experience in administration of a Learning Management System (LMS), preferably Moodle and/or Totara Learn.
• Experience in an LMS training environment, developing materials and delivering onboarding and support to other admins.
• Familiarity with a range of online/blended learning methodologies, standards and formats that can be set up, managed, and maintained using an LMS.
• Experience in presenting complex information in a way that is easy to follow using a variety of digital technologies for online delivery
• Very high digital literacy and ability to quickly adopt new technology and approaches.
• Commitment to Save the Children’s vision, mission and values.

Role purpose  

The purpose of this role is to drive forward the localisation capacity strengthening agenda both across the movement and as a critical stakeholder in the wider ecosystem in the respective region. This role will work with the Humanitarian Leadership Academy’s Head of Regions in the development of the WCA regional capacity strengthening model ensuring that it encapsulates the current capacity and partnerships in place and will increase the profile and identify opportunities both across the movement and the wider sector in the accessibility and uptake of learning solutions at a national and local level. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly. In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

This role will sit within the West and Central Africa (WCA) regional Humanitarian Unit and the Humanitarian Leadership Academy (HLA). 

Key areas of accountability

• Responsible for leading and setting the strategic direction of the regional capacity strengthening model and localisation agenda – this should include identifying the learning needs and opportunities across the region as well as identifying growth areas and ensuring coordination and complementarity of other capacity strengthening initiatives across the region with other stakeholders.
• Work with relevant regional leads including Head of Humanitarian, Head of Regions in Humanitarian Leadership Academy and L&D leads to identify, prioritise and implement capacity strengthening work.
• Lead a regional, cross sector capacity strengthening group to ensure greater coordination of efforts, develop emerging networks, information and knowledge exchange, identification of opportunities.
• Provide effective coordination of the different regional initiatives including a capacity building component to ensure different programs are aligned to the samestrategic direction of the regional capacity strengthening model.
• Represent SC in external coordination forums to ensure adequate coordination with other stakeholders working on humanitarian capacity building (INGOs, UN Agencies, donors and other relevant organisations and platforms).
• Lead regular communications and monitoring the evolution of SC strategic partnership with BIOFORCE. 
• This role is part of the Extended Management Leadership Team (EMT) of the Humanitarian Leadership Academy, together with the Director and Heads of Team.  The EMT feeds into team vision and strategic decision-making, work planning, prioritisation and resource mobilisation, and ensures coordination across teams and consistency in communications, in accordance with the EMT Terms of Reference.
• Accountable for developing the annual regional capacity strengthening plan for the SC movement which considers the learning needs and the learning solutions, products and services to meet these needs and how we can support the needs of other stakeholders in the region.
• Manage and develop staff within the WCA Humanitarian Leadership Academy Centre, ensuring that they have relevant, clear and achievable objectives, manageable workloads and appropriate professional development plans.
• Working closely with the PDQ team and the Humanitarian Leadership Academy’s Creative Partnerships and New Business Development Team in identifying and pursuing emerging partnerships and new business opportunities.
• Chair the WCA Humanitarian Capacity Building steering group with all SC stakeholders involved in capacity building for the region to ensure coordination and complementary of different actions.
• Representation on the HCBG [Humanitarian Capacity Building Group] including lead role in for the implementation and operationalisation of the HCBG workplan at the regional level.
• Contribute to supporting strong ways of working across the HLA, as well as taking individual responsibility for building an inclusive and supportive team culture.

Experience and skills   

• Perfectly bilingual in English and French (reading/writing/speaking)
• Strong understanding of the WCA context and dynamics, including field experience and good awareness of humanitarian issues
• Strategic mind-set and approach with experience at working at senior levels within an organisation
• Strong partnership working and influencing skills, including experience of developing partnerships with Universities, external organisations and leading strategic workstreams
• Excellent programme management and organisational skills gained through managing complex cross-organisational projects
• A strong understanding of adult learning and work-place learning methodology
• Public speaking and training facilitation experience
• Capacity to work independently and be proactive
• Experience in developing new capacity building programmes, including overseeing writing of content
• A good understanding of monitoring and evaluating approaches and methodologies
• Experience of people development approaches and excellent facilitation and training skills
• Experience of managing teams and individuals, including recruitment and selection processes
• Budgeting, financial management skills gained through budget-holding responsibilities
• Experience in a humanitarian programme and broad understanding of humanitarian issues, international relations and the international humanitarian system
• Problem solving, negotiation and contracting skills
• Ability to communicate ideas clearly and influence at a senior level
• Coaching/mentoring skills
• Opportunistic – able to spot the potential to build capacity in an emergency context
• Advocacy and networking skills
• Ability to travel internationally, occasionally at short notice and to remote and insecure locations

Role purpose  

As the Fundraising Lead, you will identify and develop strategic funding opportunities and partnerships to enable the successful delivery of learning solutions, products and services across Save the Children and the wider sector.   Working collaboratively with colleagues from across the team you will identify, develop and nurture current and new partnerships to enable the successful growth and sustainability of the HLA’s offer. This will include working to generate both trading income (providing services to other organisations) and awards income.

Key areas of accountability

• Oversee the HLA’s business development pipeline, ensuring we have the right mix of funding to meet our programmatic objectives and identified funding gaps.
• Support colleagues from across the wider team to identify, build and manage relationships with partners, and identify new opportunities in the market for the HLA’s learning solutions, products and services. In this role you will be responsible for leading the development of new opportunities, often working in collaboration with other colleagues who hold these relationships to develop opportunities together.
• Manage a portfolio of relationships with existing and/or new strategic partners and donors, with oversight of the wider relationships held at a regional level and across other parts of the team and SCUK.
• Develop and build strong relationships and collaborative ways of working with key departments across Save the Children I the UK and internationally including fundraising, philanthropy, corporate partnerships.
• Explore and identify innovative funding mechanisms that allow donors to fund as part of a mutually beneficial arrangement for both the HLA and the donor.
• Proactively seek out new funding opportunities in line with the implementation of a Go-To-Market Strategy for the HLA’s platforms, products and services, as well as securing new opportunities to raise unrestricted income through trading activity.

Experience and skills   

• Passionate about shifting power in the humanitarian system and transforming humanitarian action through capacity strengthening
• Strong demonstrable experience in institutional/philanthropic fundraising through a variety of donors, with proven ability to generate six figure sums.
• Experience of partnership and account management with partners, particularly across different sectors (humanitarian, academia etc.) and the ability to develop partnerships from scratch and develop positive impact relationships that lead to funded proposals
• Experience of developing strategic partnerships as well as developing funding proposals and budgets
• Commitment to Save the Children’s vision, mission and values.

Role purpose  

The team combines digital learning platforms, creative learning content and the design, development and delivery of quality accredited capacity strengthening and learning in an exciting and innovative offer that is both unique and unmatched anywhere across the sector.  Capacity-strengthening and user-centred learning is, and will continue to be, of increasing importance – a key area to ensure the sector is able to respond effectively and efficiently to crises. The HLA enables Save the Children to offer the most effective and impactful humanitarian capacity strengthening resource for both the Save the Children movement, the wider humanitarian sector and beyond.

Key areas of accountability

• Under dedicated HLA pillars (strengthening civil society organisations; technical expertise and localised leadership), manage the effective design, development and implementation, monitoring and learning of learning projects or programmes such as, but not exclusive to, the preparedness and responsive learning programmes.
• Ensure the technical and andragogical quality of learning projects and programmes in close collaboration with other technical specialists.
• Work with frontline responders and partners across the Ukraine Response to strengthen their capacity.
• Establish and manage effective relationships with key stakeholders and partners within the learning sector to provide cutting edge solutions to demand.
• Oversee multiple award-specific budgets in order to effectively implement the learning projects or programmes, including staff recharge, logistics, procurement, consultancies, etc., ensuring the relevant information management is aligned to SCI and donor specific compliance criteria, working with the Awards and Contract Specialist as required.
• Lead and manage the process of conducting learning needs analysis, and the development of relevant and innovative learning products and services based on that analysis.
• Lead and manage the process of designing content for developing content into online learning, working closely with the Digital Learning Specialists.
• Work with other regional staff to deliver quality learning programmes as required.
• Support the ongoing management and monitoring of contracts throughout the project/contract cycle, ensuring the awards and trading management information systems are up to date and that awards and trading contracts are donor compliant and audit ready. 
• Build and maintain new and effective partnerships across the Save the Children movement and sector as appropriate.
• Represent the HLA and Save the Children in public forums and high-level external working groups to contribute to thought leadership on strategic areas and influence the professional development direction of travel for specific technical areas and the humanitarian sectors as a whole
  Support Research, Evidence and MEAL colleagues in identification of specific areas of learning linked to the learning solutions being implemented by this role.
• Support/advise to other areas of the team where necessary, dependent on specific skills/interest of individual post holder, which, could include (but is not restricted to) deployments, matrix management, language expertise etc. 
• Contribute to supporting strong ways of working across the new team, as well as taking individual responsibility for building an inclusive and supportive team culture.

Experience and skills   

• Experience of events planification, administration, logistical support and communication. 
• Experience setting up and maintaining administrative processes e.g. filing systems.
• Experience of organising logistics for training events or conferences.
• IT skills and computer literacy Ability to build and work as part of a high performing team and work effectively across the different functions to ensure maximum effectiveness and impact, including quality assurance elements.  
• Significant experience of designing, developing and implementing high quality and impactful user-centred blended learning programmes to support identified need, including through learning needs analysis.
• Strong expertise in learning curriculum development and application of adult learning theory.
• Strong project and programme management experience.  
• Financial management experience, including budget preparation, monitoring and reporting, and grant/awards management.
• A first-class facilitator – collaborative and open networker. 
• Previous experience working in the aid sector.  
• Highly effective in influencing, negotiating and lobbying.
• Strong representational and communication skills, able to articulate a vision, strategy, or idea clearly and concisely.  
• Fluency in written and spoken Ukrainian and English is essential. 
• Experience in coaching and mentoring/ Training of Trainers/ Organisational development.
• Relevant academic qualification in the field of international humanitarianism/development, social/political science, or other relevant subject area (e.g. adult learning and development) is a strong asset.