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Privacy Policy

The Humanitarian Leadership Academy is part of the Save the Children Fund – a charity registered in England and Wales (213890) and Scotland (SC039570), and a registered company limited by guarantee in England and Wales (178159). Registered office 1 St John’s Lane, London, EC1M 4AR.  We refer to ourselves throughout this policy as “the Academy”, “Save the Children”, or “we”.   

We are committed to protecting your personal data and acknowledge that you may have privacy and security concerns with respect to the information we collect, use, and disclose to third parties. This Privacy Policy sets out how we will process your personal data. It also explains the types of cookies we use on our website. If you have any questions please email: info@humanitarian.academy or dataprotection@savethechildren.org.uk  

Our Privacy and Cookie Policy takes into account several laws, insofar as they are relevant to our activities, including:

  • the Data Protection Act 2018
  • the Privacy and Electronic Communications (EC Directive) Regulations 2003
  • the UK General Data Protection Regulation

How We Process Your Personal Data

For more information about how we process your personal data, please see the following policies:

  • For information about how we process personal data in order to provide Kaya learning courses and services please see our Kaya privacy policy.
  • For information about how we process personal data in order to support our HPass platform please see our HPass privacy policy.
  • For information about how Save the Children generally processes supporter personal data please see https://www.savethechildren.org.uk/misc/privacy-cookie-policy

Your Rights and Choices 

Under UK data protection law, you have certain rights over personal data that we hold about you. These rights are summarised below. Please note that exceptions apply to a number of these rights, and not all rights will be applicable in all circumstances. 

You can assert your rights, raise a concern, or make a complaint about how we process your personal data by contacting our Data Protection Officer.  It will assist us, if you explain your request or concern and describe the personal data you are referencing as specifically as possible. In order to action your request, we may need to request further information or request that you provide proof of identity. 

Your rights in relation to our processing of your personal data, include: 

  • Right to object to the processing of your data – you have the right to object to our processing of your personal data in certain circumstances.  If you object, please explain your objection and the reason for it.   
  • Right to have inaccurate or incomplete personal data corrected or completed – if you believe our records of your personal data are inaccurate or incomplete, you have the right to ask us to correct or complete those records.  
  • Right to restrict processing – in certain circumstances, you have the right to ask us to stop making active use of the personal data that we retain in our records about you, if there is disagreement about its accuracy or legitimate usage.    
  • Right of erasure – in certain circumstances, you have the right to request that we delete your personal data from our records. 
  • Right of access – you can write to us to ask for confirmation of what information we hold relating to you and to request a copy of that information. Provided we are satisfied that you are entitled to see the information requested and we have successfully confirmed your identity, we will provide you with your personal data subject to any exceptions that apply. 
  • Right to receive your personal data in a portable format – in limited circumstances, where we are processing information you provided to us because you gave us your consent or because it is necessary for the performance of a contract and the processing is carried out by automated means, you may ask us to provide it to you in a portable format.

If you are not happy with how we have handled your request or complaint, you can contact the Office of the Information Commissioner, which oversees the protection of personal data in the UK. 

Alternatively, you may choose to contact the Information Commissioner directly about your complaint, regardless of whether you have raised it with us first.  

Why are we allowed to process your personal data? 

  • Generally, our processing of your personal data as described in this policy is allowed by these laws based on one or more lawful grounds, including: Where you have provided your consent to us using your personal data in a certain way.  For example, we only use your information to send you marketing communications by email or text with your consent.   
  • Where the processing is reasonably necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering a contract.   
  • Where the processing is reasonably necessary to comply with a legal obligation to which we are subject.  For example, we may rely on this basis where we are obliged to share your personal data with a regulator. 
  • Where the processing is reasonably necessary for the purpose of a legitimate interest pursued by us or a third party and your privacy rights do not override the legitimate interest.  Our “legitimate interests” include pursuing the aims and ideals of Save the Children through advocating and campaigning for the welfare of children, supporting children and families through our work in the UK and globally, and fundraising through direct marketing campaigns, emergency appeals, special events and our retail shops.  However, “legitimate interests” can also include your interests, such as when you have requested information from us, and those of third parties. 

Where we process sensitive personal data, we will make sure that we only do so in accordance with one of the additional lawful grounds for processing that type of data, such as where we have your explicit consent or you have made that information manifestly public. 

Changes to this Privacy Policy 

We may change this Privacy Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. 

Email Terms of Use

Emails aren’t always secure, and they may be intercepted or changed after they have been sent. We do not accept liability for any damage or loss caused or suffered in connection with any such communications. The contents of emails reflect their author’s views and not necessarily those of the Academy.

Please do not send us any confidential information, financial or other sensitive personal data through email.

Cookie Policy

What are cookies? 

Cookies are small files, typically of letters and numbers, downloaded on to a device when you access certain websites or emails, including the Kaya platform. Cookies allow a website to recognise your device and provide the user with a more tailored experience within the website. 

For more information, see: http://www.allaboutcookies.org/ 

Do we use cookies? 

Yes. We use cookies to improve the users’ experience whilst visiting our website. 

Your cookie preferences 

You can manage your cookie preferences when you visit our site by accepting all cookies or clicking on cookie settings.  If you want to change your cookie preferences later, you can click the Cookies link at the bottom of our webpage to turn different types of cookies on and off.  You can also choose whether or not to accept cookies via your browser’s settings (often found in your browser’s Tools or Preferences menu).  You may also delete cookies from your device at any time.  Please be aware that if you turn off or delete certain cookies, you may not be able to fully experience some of our website’s features.  

We will store your cookie preferences for 90 days.  If you return to our website at any point during this time, your preferences will be restarted from that point and last for another 90 days.    

We have included a guide to how to disable cookies in your browser at the end of this policy.   

First and third party cookies  
First party cookies are cookies that are served directly by the website operator (Save the Children)  to your device, and are often used to recognise your device when it revisits that site, and to remember your preferences as you browse the site. First party cookies are our cookies.  
Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your device when you visit other web sites. Third party cookies are most commonly used for web site analytics or advertising purposes.  You may notice some cookies that are not related to the Academy whilst visiting our site. Some of our pages contain embedded content such as YouTube videos, and you may receive cookies delivered from these websites. The Academy does not govern the publication of third party cookies. To understand more about their cookies and privacy statements, please visit the relevant sites.

Session cookies and persistent cookies 

In addition, cookies may be either ‘session cookies’ or ‘persistent cookies’. Your device automatically removes session cookies once you close your browser. Persistent cookies will survive on your device until an expiry date specified in the cookie itself, is reached. We use both session and persistent cookies.  

Categories of cookies we use  

1. Strictly necessary cookies: 

These cookies are necessary for our site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

2. Functional cookies: 

These cookies enable the platform to provide enhanced functionality. They may be set by us or by third party providers whose services we have added to our pages. These cookies do not store information that would allow us to identify you. If you do not allow these cookies, then some or all of these services may not function properly.  

3. Performance cookies:  

These cookies allow us to measure platform visitors and how they reached our site, so that we can improve its performance. They also help us know the most and least popular pages, how users move around the site, and the actions users take on the platform. These cookies typically collect unique numbers that identify your browser or device. You can refuse these cookies but we won’t be able to monitor and improve our platform’s performance. 

4. Social media cookies  

These cookies enable you to share our content with your friends are networks. They are capable of tracking your browser across other sites and building a profile of your interests. This may impact what content and messages you see on other websites you visit. You can refuse these cookies but may not be able to use or see sharing tools. 

Google Analytics

We use Google Analytics, as well as other appropriate systems, to understand how people use our website so we can make it more effective. Google Analytics collects anonymous information about what people do on our website, where they’ve come from, and whether they’ve completed any tasks on the site, for example, signing up to volunteer or donating. Google Analytics tracks this information using cookies and JavaScript code.


Although not through cookies, we do measure the success of the emails we send – so we know what subject lines and stories people liked the most. We receive this information anonymously; we don’t share this information.

Online Marketplace and online forms

If you purchase any products or services through an Academy website, we’ll use cookies to remember the items you’ve selected until you check out and buy them. We also use cookies to remember the information you type into our forms, until you finish and submit the form.

Disabling Cookies

If you are using Microsoft Internet Explorer and you wish to block the Academy’s website cookies, you can perform the following:

  1. On your browser tools menu, select ‘Internet Options’
  2. Click on the ‘Privacy’ tab and then on the ‘Sites’ button
  3. Type the following into the ‘Address of website’ field: “www.humanitarianleadershipacademy.org”
  4. Click on the ‘Block’ button
  5. Click on the OK button
  6. Repeat the process, typing “www.kayaconnect.org” into the box in step 3.

Other browsers:

Firefox cookie management: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Chrome cookie management: https://support.google.com/chrome/answer/95647?hl=en-GB

Safari cookie management: https://support.apple.com/kb/PH19214?locale=en_GB

Other browsers have similar cookie management abilities in their preferences settings, please refer to your browser’s ‘Help’ facility.

Find more detailed information on disabling cookies from aboutcookies.org.


We cannot be held responsible for the privacy of data collected by websites not owned or managed by the Academy, including those linked through our website.

Last modified 10/5/23

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