Request for proposals: Organisational Learning Capabilities Assessment (OLCA) Review and Development

1. Background

As part of its efforts to foster healthy learning cultures in organisations working on humanitarian response and preparedness, the Humanitarian Leadership Academy has developed the Organisational Learning Service (OLS) and, as part of it, the Organisational Learning Capabilities Assessment (OLCA).

The OLCA was designed to identify organisational strengths and gaps in supporting learning as part of an organisation’s policies, systems and processes. A simple yet comprehensive self-guided assessment the OLCA is essentially set of 29 objective questions with examples allowing to accurately place an organisation on a spectrum ranging from Foundational to Advanced both in terms of the general maturity of its learning institutions. When administered correctly, it generates clear results allowing top-level and in-depth understanding of the capacity gaps and leading to targeted solutions.

While the OLCA has been designed to serve as a self-diagnosis tool for individual organisations, it has been used with multiple organisations at a time to establish general trends in certain contexts. This has been the case in the Supporting Effective Humanitarian Partnerships (SEHP) programme, covering around 100 organisations in two countries.

However, as this new use-case has emerged, it has highlighted some of the issues with the OLCA when used as a benchmarking tool for a cohort of organisations.

The Academy is seeking consultancy support to:
– Review and update the Organisational Learning Capabilities Assessment;
– Develop an analysis tool and data visualisation methodology for the OLCA results;
– Design a pilot to test the amended assessment on a large number (30-50) organisations;
– Compile the results of the pilot and amend the OLCA package accordingly.

2. Purpose of the consultancy services

The objective of this consultancy is to review and update the Academy’s Organisational Learning Capabilities Assessment (OLCA) in such a way as to:

– Adapt the questions and examples to make them as understandable and unambiguous to respondents (including non-native English speakers who have no expertise in organisational learning);

– Streamline the scoring methodology to yield clear, concise and actionable results that can be used as reliable benchmarks to compare several organisations and as baselines to measure the progress of a single organisation over time;

– Develop an analysis tool that would allow third parties to analyse the results and formulate conclusions and recommendations without needing organisational learning expertise;

– Design a data visualisation tool that would represent the results in a clear and engaging visual way and can be used to do so with accessible software by untrained users without needing graphic design expertise;

– Formulate a roadmap for testing the benchmarking capabilities of the improved OLCA with a cohort of organisations (30-50);

– Analyse the results of the pilot and make any additional needed amendments to the OLCA.

This will result in the following deliverables:
1- The updated Organisational Learning Capabilities Assessment (OLCA) and its further update after the completion of the pilot;
2- The analysis tool for the OLCA results and a data visualisation tool to represent those results;
3- A roadmap for the implementation of the pilot, templates to capture feedback from participants and an analysis report on its outcomes.

3. Essential Criteria

  • Practical and theoretical knowledge and experience of developing and delivering organisational assessments
  • Practical and theoretical knowledge and experienceof developing data analysis tools at scale
  • Practical and theoretical experience and knowledge of developing data visualisation tools (or a proven track record of sub-contracting and delivering such tools)
  • Understanding of capacity strengthening and humanitarian principles
  • A demonstrated high level of professionalism and an ability to work independently and in high pressure situations given tight deadlines
  • Strong analytical skills
  • Strong interpersonal and communication skills, including the ability to write concisely, using simple, jargon-free language.

How to apply

Download the Terms of Reference [PDF]

The provider should present a rationale of their proposed approach to developing the framework based on time and budget available including an outline of expected deliverables.

Please submit your completed proposal along with your CV(s) to Jade Said, email: j.said@humanitarian.academy by no later than 30 September 2021.

Closing date:

30 September 2021

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