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Coaching and mentoring: tools to support every humanitarian

Are you curious about coaching and mentoring – but not sure if it’s right for you, or how to get started? 

Charlotte Balfour-Poole, Head of Coaching at the HLA, provides her expert overview of coaching and mentoring, and highlights how they can be used as powerful tools to support every humanitarian.

In conversation with Ka Man Parkinson, Charlotte helps to demystify the concepts, and provides tips and advice for anyone interested in unlocking their potential through coaching and mentoring.


About the speakers


Charlotte Balfour-Poole is Head of Coaching at the HLA, responsible for developing and ensuring a coherent and comprehensive coaching offer for humanitarian staff. Previously Charlotte was Global Head of Humanitarian Education for Save the Children and the Director of the Humanitarian Technical Unit. She began her career as a Humanitarian Education Response Advisor deploying to a vast array of complex, protracted and sudden-onset humanitarian crises as part of SC’s Global Emergency response team. Charlotte is based in Wiltshire, UK.

Ka Man Parkinson
 is Communications and Marketing Advisor at the HLA. In her role Ka Man creates, commissions and manages content to bring to life the HLA’s brand, learning solutions, products and services. Ka Man is based in Manchester, UK.

Listen to the episode on Spotify, Apple Podcasts, Amazon Music and Buzzsprout.

Links and further reading

Download Charlotte’s recommended reading list

NGO Coaching and Mentoring website

Women in Leadership Network (WIL)

AOMP — Across Organisational Mentoring Programme 2024


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The views and opinions expressed in our podcast are those of the speakers and do not necessarily reflect the views or positions of their organisations. 

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